The problems with the Apple iPhone 12 are due to growing reports of green tinted displays, signal drops and heavy battery discharge, but the company has now confirmed a serious new iPhone issue that requires recall.
Apple has acknowledged that “a small portion of the iPhone 11’s display may stop responding to touch due to a display module problem.” The company has announced a replacement program and confirmed that the affected devices were manufactured during the six months from November 2019 to May 2020.
Apple didn’t add a figure to its “small percentage,” but with nearly 40 million iPhone 11 units sold between January and June 2020, adding millions of units requires only a small percentage. If your iPhone 11 is experiencing touch response issues, you can enter its serial number on the replacement program page to see if it’s suitable for repair.
Eligible iPhone 11 units can be repaired either by an Apple Authorized Service Provider, an authorized retail store, or by using the company’s mail repair service. Be aware that Apple states:
“If your iPhone 11 has any damage that impairs its ability to complete the repair, such as a cracked screen, this issue will need to be resolved before servicing. In some cases, additional repairs may incur costs. “
So, if you thought this was a free way to fix your cracked iPhone 11 screen, think again. And if you send an affected iPhone 11 with even small cracks in the display, be prepared to receive an invoice for its replacement during the touch screen repair process. Flipide Apple notes, “If you believe this issue affected your iPhone 11 and you paid to repair the device, you can contact Apple for a refund.”
It seems that Apple’s remarkably high quality control has deteriorated in recent years. The green tinted displays were a problem for the iPhone 11, as was the quality of the official iPhone 12 cases has been called along with other ongoing iPhone 12 hardware and software issues.
As the leak reveals that Apple will radically change the iPhone range next year, anyone who is still in the fence about upgrading may want to suspend it temporarily.
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