November 27, 2018 at noon 23:16
Updated November 27, 2018, at. 23:18
After noon At 6:30 on a daily routine, the river led the metro station in Caracas. Everyone has the same goal: reach the destination as soon as possible.
They heard a statement. "Users are aware that the system is delayed due to a train failure," said the operator on the speakers.
The platform was full of caraqueños, hoping to mobilize. Some waited in the station areas, others chose overland transport, and some decided to walk.
Alberto Vivas, member of the Metro Family Civil Union, explained only National network one of the most common defects in line 1 of the train is the thrust caused by the acceleration of the train as it does not have enough energy to start the movement.
He added that in view of this failure, the train should be towed. To do this, the brake must be inserted manually, the train must be turned off and the car must be removed from fault. The operation usually lasts 40 minutes; However, there have been times when the reinstatement lasted more than three hours.
Vivas said the company's current staff could not solve the defects of the trains providing commercial services to Caracas Metro Line 1, known as Spaniards.
"The problem with these trains is that you can not know exactly what their fault is, because they are obtained without warranty and without a manual of errors, indicating the possible failure of the trains to be shown and how to solve them." It makes entrepreneurs improvise, "he said.
The source associated with the Caracas Metro, who chose anonymity, confirmed the lack of guilty guides and indicated that trains were made manually, not automatically, as was customary.
"Manual testing is only for emergencies. It is irresponsible to drive trains in this way, because there is a greater chance that an accident will occur. In addition, there should be a train driver with crew in the cabin, and that's not done," he said. National network.
The Asociación Familia Metro rejected the use of such trains when the MC-4094 contract was signed with the Spanish Metro Consortium Systems (CSM) to purchase the new fleet in 2008 because they lacked the required certification function that they described as "reckless".
This warning is saved because the source indicated that the Metro system is not safe for users.
"The directive is that trains are equipped with traction disturbance or air conditioning, providing commercial services. They order that workers do not decide to enter a failed team, but a leader," he said.
Failure is not an isolated event. The source pointed out that the problem of the service is the lack of planning, because, in his opinion, the management does not have a concrete project for the underground transport system.
"They do not have a clear Karakass subway project, for example: militiamen receive tickets, and then they stop them so you can go because the tourniquet does not work, they do not even plan it, so nothing is known."
He emphasized that there are no spare parts, and some of the resulting ones are not suitable because they are not compatible with the original system or have the same quality.
In addition, of the 48 trains purchased, only 22 are operating, while others are being dismantled as technicians use these pieces to identify others.
Lack of staff training is another variable that affects the system. Vivas noted that the staff had a six-month training, divided into three months of theoretical training, two-month practical training and one-month tests. Currently, the process lasts 45 days and is not known what is given to them.
Familia Metro is concerned about the continuing increase in staffing levels, as the company received over 1,000 resignations as employees felt that the amount was not sufficient for their basic expenses.