Thursday , January 27 2022

Airline error selling first-class tickets at a price of 10 times lower BBC News



[ad_1]

An airline error selling first-class tickets at a price of 10 times lower

The Cathay Pacific airline awarded the lucky group to its customers first-class seats at economy-class prices. This is the second mistake associated with their rates up to this month.

This is an offer many of us dream of, even once in our lives.

Airline Cathay Pacific He gave the lucky group to his clients first-class seats at economy-class prices, the second mistake associated with their rates this month.

Hong Kong-Portugal tickets were sold on the company's website $ 1,512 and not a normal price for a similar route: $ 16,000.

Cathay Pacific said that after a fair error investigation it would honor the tickets.

Recently, the company has experienced a number of problems, including a massive breach of data protection.

Erroneous rates were available on Sunday at the company's website.

According to the first Chinese flight of the South China morning newspaper, which included the Lisbon and Hong Kong routes through London, first-class seats were offered.

A similar flight in first class in Frankfurt would cost around $ 16,000.

"Welcome on board"

"We analyze the cause of this incident both internally and externally with our suppliers," the Hong Kong airline said in a statement.

The area awarded to Cathay Pacific in Hong Kong.
The area awarded to Cathay Pacific in Hong Kong.

"For a small number of customers who bought these tickets (we want to tell you) we are looking forward to welcome you on board enjoy our top quality services. "

Two weeks ago, the airline was affected by the same mistake.

Another group of lucky travelers got their place business class flights from Vietnam to New York for $ 675when this trip rate is $ 16,000.

In this case, the airline acknowledged the "mistake" and also said it would welcome passengers.

Not all airlines follow the price errors that occur in their sales processes.

United Airlines canceled transatlantic parts in 2015 sold for less than $ 100 "external service provider software".

However, for example, Singapore Airlines in 2014 recognized tickets sold for less than half of its price.


You may be interested

[ad_2]
Source link